You may have seen the announcement we made on 18 September 2017 with confirmation that the European Commission has formally approved an Alternative Remedies Package to meet RBS's State Aid commitment to promote competition in the UK small and medium enterprise (SME) banking market.
This is an alternative to launching a stand alone bank, Williams & Glyn, which is no longer going ahead.
At this time please rest assured that there is no immediate change for our customers. You can continue to use our banking services as normal and you don't need to do anything. In the meantime we're committed to delivering you excellent customer service.
Call: 0800 210 0213
Minicom: 0800 092 9098
Lines are open from 8am to 8pm Monday to Friday and 10am to 4pm weekends and Bank Holidays.