You may have seen our recent announcement confirming that we are looking at alternative ways of separating our NatWest branches in Scotland in order to meet our commitment to the European Commission.
Please rest assured that there is no immediate change for our customers. You can continue to use our banking services as normal and you don’t need to do anything. Serving our customers remains our number one priority. We want to provide you with a more personal service, with real people to talk to – people who will listen to you and put your needs first.
We’ll stay in touch and contact you with any further developments, giving you plenty of notice of any changes moving forward.
Call: 0800 210 0213
Minicom: 0800 092 9098
Lines are open from 8am to 8pm Monday to Friday and 10am to 4pm weekends and Bank Holidays.